The second-hand marketplace Members Share Frustration About Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its size classifications for women's and children's clothes failing to inform all users about the change.
Social Media Response
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the new system was more in line with other platforms.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options after backlash from users.
